Welcome to CalmEarth (“we,” “our,” “us”). These Terms & Conditions govern your use of our website and the purchase of products offered under the CalmEarth brand. By accessing or using our website, placing an order, or using our services, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website or services.

1. About Us

CalmEarth is a wellness brand operated by Cartclue, an India-based manufacturer and supplier of herbal powders, herbal extracts, and related dietary supplements. We serve customers across multiple regions while adhering to responsible manufacturing, sourcing, and compliance standards.

2. Eligibility to Use Our Website

By using this website, you confirm that:

  • You are at least 18 years of age, or

  • You are using the site under the supervision of a parent or legal guardian

You agree to provide accurate, current, and complete information during account creation and checkout.

3. Products & Information Disclaimer

All products sold on CalmEarth are dietary and wellness supplements.

  • Our products are not intended to diagnose, treat, cure, or prevent any disease.

  • Information provided on the website is for general informational purposes only.

  • Product descriptions, images, and content are not medical advice and should not be treated as such.

Always consult a qualified healthcare professional before using any dietary supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.

4. Manufacturing & Quality Standards

Our products are:

  • Manufactured in ISO and GMP certified facilities

  • Subjected to process-based quality control systems

  • Tested through independent third-party laboratories

Certifications apply to manufacturing systems and quality processes, not as individual product approvals.

5. Orders & Payments

  • All prices are listed in the applicable currency and may change without prior notice.

  • We reserve the right to refuse or cancel orders at our discretion.

  • Payments are processed securely through third-party payment gateways such as Stripe, PayPal, or other authorized providers.

We do not store your full payment card details on our servers.

6. Shipping & Delivery

  • Shipping timelines may vary based on location, customs clearance, and logistics partners.

  • Estimated delivery times are provided for reference only and are not guaranteed.

  • CalmEarth is not responsible for delays caused by customs, courier services, or force majeure events.

Customers are responsible for providing accurate shipping details.

7. Returns, Refunds & Cancellations

Please refer to our Refund & Returns Policy page for detailed information.

General conditions:

  • Returns are accepted only if products are unused, unopened, and in original packaging (where applicable).

  • Certain products may not be eligible for return due to hygiene and safety reasons.

  • Refunds, if approved, will be processed to the original payment method.

8. Intellectual Property

All content on this website, including but not limited to:

  • Text

  • Images

  • Logos

  • Graphics

  • Product names

  • Website design

are the intellectual property of CalmEarth / Cartclue and may not be copied, reproduced, or used without prior written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Submit false or misleading information

  • Attempt to gain unauthorized access to our systems

  • Engage in activities that may harm the website, brand, or other users

We reserve the right to restrict or terminate access if misuse is detected.

10. Limitation of Liability

To the maximum extent permitted by law:

  • CalmEarth shall not be liable for any indirect, incidental, or consequential damages

  • We are not responsible for individual product outcomes, misuse, or reliance on information provided

Use of products is at the customer’s discretion and responsibility.

11. Third-Party Links

Our website may contain links to third-party websites for convenience or reference. We do not control or endorse the content, policies, or practices of these websites and are not responsible for their actions.

12. Privacy & Data Protection

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website. Continued use of the site constitutes acceptance of the updated terms.

14. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India, without regard to conflict of law principles.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in India.

15. Contact Information

For questions regarding these Terms & Conditions, please contact us at:

Email: care@calmearthshop.com
Website: https://calmearthshop.com